Privacy Policy

Who We Are and What This Policy Covers

This Privacy Policy explains how Neste Tulevaisuus (“we”, “us”, “our”) collects and processes personal data when you visit or use our online financial platform available at https://nestetulevaisuus.org (the “Platform”). The Platform provides access to crypto investing/trading tools, market information, user dashboards, and related services that may be delivered through third-party providers where applicable.

This Policy applies to visitors, prospective users, and registered users, and describes your choices and rights under applicable Finnish and EU data protection laws.

Contact Details

Data Controller (Platform Operator)

Neste Tulevaisuus
Keilasatama 5, 02150 Espoo, Finland
Phone: +358 9 7471 9834
Support email: [email protected]

Age Restriction

The Platform is intended for adults only. You must be at least 18 years old to use the services. We do not knowingly collect personal data from minors.

Categories of Personal Data We Collect

Depending on how you interact with the Platform, we may collect:

Account and Identity Data

  • Name, date of birth, residency country
  • Account identifiers, username, authentication factors
  • Verification details where checks are required (for example, document confirmation status and verification metadata)

Contact Data

  • Email address, phone number
  • Support communications and preferences

Usage and Device Data

  • IP address, device identifiers, browser type, language, time zone
  • Log files, pages viewed, session duration, clicks and interactions
  • Security events (failed login attempts, suspicious activity flags)

Transactional and Service Data

  • Records of deposits/withdrawals requests or payment attempts (where applicable)
  • Broker connectivity status, integration events, and service configuration details
  • Communications and instructions submitted through the Platform

Cookies and Similar Technologies

We use cookies and comparable technologies for essential functions, analytics, and security. See “Cookies” below for operational details and control options.

Where Personal Data Comes From

We may collect personal data from:

  • You (forms, onboarding, profile settings, support tickets)
  • Your device/browser (automatic collection)
  • Service providers (identity verification partners, payment processors, infrastructure providers)
  • Public or compliance sources where required to prevent fraud or meet legal obligations

Why We Process Personal Data and Our Legal Bases

We process personal data only where we have a valid legal basis under GDPR.

To Provide and Maintain the Platform (Contract)

  • Create and manage your account
  • Provide dashboard access, platform features, and operational notifications
  • Enable connectivity with third-party partners where applicable

To Keep the Platform Secure (Legitimate Interests)

  • Detect and prevent fraud, abuse, unauthorized access, and technical attacks
  • Maintain audit logs and service reliability
  • Protect users, the Platform, and our partners

To Meet Legal and Compliance Obligations (Legal Obligation)

  • Respond to lawful requests and maintain required records
  • Perform identity/eligibility checks when needed for risk management and compliance
  • Enforce age restriction (18+)

To Improve Services (Legitimate Interests and/or Consent)

  • Performance monitoring, diagnostics, and error tracking
  • Product analytics to understand feature use and improve usability
  • Optional marketing communications where you have provided consent (if offered)

How We Share Personal Data

We do not sell personal data. We may share it with:

Operational Service Providers (Processors)

Hosting, security monitoring, analytics, email delivery, customer support systems, and identity verification tools—only to the extent required to deliver the service.

Financial and Connectivity Partners (Where Applicable)

If the Platform connects you to execution or brokerage services, we may share necessary account and service data to enable that connectivity (for example, account status, configuration, and verification outcomes).

Legal, Safety, and Enforcement Purposes

We may disclose data if required by law, court order, or when necessary to protect rights, safety, and the integrity of the Platform.

Corporate Transactions

If we undergo a merger, restructuring, or asset transfer, personal data may be transferred subject to confidentiality and applicable legal protections.

International Transfers

Some service providers may process data outside Finland or the EEA. Where this happens, we use appropriate safeguards such as Standard Contractual Clauses and vendor assessments, and we limit transfers to what is necessary for service delivery and security.

Data Retention

We retain personal data only for as long as needed for the purposes described in this Policy, including:

  • Active account duration and reasonable period afterward for account reactivation or support
  • Security logs retained for a limited period to detect and investigate incidents
  • Longer retention where required by law or for legitimate dispute resolution

When retention is no longer necessary, we delete, anonymize, or securely archive the data.

Your Rights and How to Use Them

Subject to legal limits, you may have the right to:

  • Access your personal data
  • Correct inaccurate or incomplete data
  • Request deletion (“right to be forgotten”)
  • Restrict or object to certain processing
  • Receive a portable copy of data you provided (data portability)
  • Withdraw consent where processing is based on consent

How to Submit a Privacy Request

Send your request to [email protected] with:

  • The email tied to your account
  • The right you want to exercise (access, deletion, correction, etc.)
  • Any details that help us locate the data

For security, we may request identity confirmation before acting on your request. We aim to respond within the timeframes required by law.

Complaints

If you believe your data has been handled improperly, you may lodge a complaint with the Finnish Data Protection Ombudsman (Tietosuojavaltuutetun toimisto) or your local supervisory authority in the EU/EEA.

Cookies and Controls

Types of Cookies We May Use

  • Strictly necessary cookies: enable login sessions and core functionality
  • Security cookies: help prevent abuse and protect accounts
  • Analytics cookies: measure performance and improve the Platform (where enabled)

Managing Cookies

You can adjust cookie settings via your browser controls. Disabling necessary cookies may affect login, security, or key functions.

Account Security Expectations

To help protect your account, you should:

  • Use a strong, unique password and keep it confidential
  • Enable any available enhanced authentication methods
  • Avoid sharing login credentials or device access
  • Notify support immediately if you suspect unauthorized access

We may suspend or limit access if we detect suspicious activity to protect users and the Platform.

Automated Processing and Profiling

We may use automated systems to support fraud prevention, security monitoring, and service integrity. Where automated decisions significantly affect you, applicable safeguards may apply, and you may contact us to request a review where required by law.

Policy Updates

We may update this Policy to reflect operational, legal, or security changes. Updates will be posted on the Platform, and material changes may be communicated through the dashboard or by email. The “last updated” date will be shown within the Policy location on the Platform.

How to Contact Support

If you have questions about privacy, data handling, or requests, contact:

[email protected]
Phone: +358 9 7471 9834

🇬🇧 English ▼
🇫🇮 Finnish

High Risk Warning

Neste Tulevaisuus Trading financial instruments involves significant risk, and you could lose substantial capital. Please be aware that Neste Tulevaisuus is a marketing website and does not offer financial services directly.

Engaging in the trading of financial products, particularly those involving leverage, inherently carries a high level of risk. Your entire invested capital is susceptible to loss, often quickly, due to market volatility and the amplified effects of leverage. Past performance is not a reliable indicator of future results, and you should never invest funds you cannot afford to lose.

The information presented on Neste Tulevaisuus is purely for marketing and informational purposes. It should not be interpreted as financial, investment, legal, tax, or any other form of professional advice. We strongly recommend that you consult with an independent financial advisor before making any investment decisions.

By proceeding, you acknowledge and agree that the information you provide on Neste Tulevaisuus may be shared with third-party financial service providers and their affiliates. This is necessary to facilitate your access to potential trading platforms or related services. We urge you to review the privacy policies and terms of service of any third-party providers you engage with.

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